Is there any real reason to say "you've been served". After reading some posts online this subject seems unclear and a bit confused. So what purpose does stating you've been served hold? As a server statements that agitate and aggravate like "hey mister you've been served" will infuriate servees and possibly return moments of fury. There is no reason to harangue individuals when the job as a process server is dignified in hand delivery of documents not verbal attacks. I guess if the purpose is to enter the slow decent of disparaging comments for the purpose of demoralization and retribution, well then ok! But for professional process servers taking such actions detract from what dignified service is. Being pelted with insults and groused with salty remarks is the suffrage of what legal messengers do throughout the cycle of their day. If you are easily demoralized and get hot under the collar every time litigants tout sharp remarks and berate you, I would suggest a reprieve the courier industry as a whole. Intimidating humans for feeble self-serving interests is not what polished and professional process servers do.
Do we really believe that individuals being served are going to be rational when the cloud of doom is looming? Of course not!So how do we effectuate service avoiding the indignities of human behavior and myriad of emotions that follow? Stay in sync with what the job really is, the delivery of papers and private investigations nothing more. Put your documents in an envelope and deliver them as instructed by the client. If asked what they are, simply say legal documents. If the subject persists then simply remove yourself from the confrontation with a sincere smile, not a self-serving smirk. If you want to immunize yourself from suffocating comments of indignant beings, use this rule. All negative thoughts usually start as embers and end with explosions of emotion.
We are mirror images of each other and all humans are decent, good natured, and kind. We will have our foibles and fleeting moments of stress, bewitched by anger and fear. Some of us have bad habits, none of which can ever make us a lost cause. A morsel of truth here, if you pepper those around you with kindness and honesty you will have mastery in life and the process serving industry as a whole.To sum this up, be a tactician when serving legal docs. Individual's body language is 55% of communication and speaks multitudes. Develop your ears and eyes and outwit the subject you are serving by the slow careful study of the human semantics. Don't keep score and enter into tit for tat exchanges. Outsmart the subject you are serving with knowledge and intelligence not squabbles or quibbles. Take yourself and your customers to the bleeding edge of information and technology and make it a rigid habit to do what is right and fair, always. If you delight customers every day in every way and you will have success.